Settle Request

With Settle Request, merchants can send digital payment requests* to their customers' phone numbers and get paid in seconds.

To send a request, follow these steps: 

• add one or more recipients (up to 100 phone numbers)
• set the requested amount 
• add a request note

The request will be delivered in seconds to the customer, who can choose to pay or decline. 

The payment status (pending, paid, rejected, expired or failed) can be tracked in the transaction list in the Business portal. If the recipient does not react (pay or reject), the request will be pending for 48 hours, after which the status will be changed to expired. If there was an attempt to pay and it failed, the payment status will be marked as failed.

If you send one Settle Request to more recipients, you will find a transaction for each phone number in the Transactions menu. 

*Payment requests can only be sent subject to prior agreement between the customer and business. Abuse will result in access to the service being blocked.